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Tsuzuki Denki Contact Center solution

-providing one-stop solutions with our experience and technology-

CRM SolutionsEnglish/日本語

CRM system, which manages past records of operators’ reception from various channels and provide operators with accurate information immediately, is essential for Contact Centers to have efficient operations.

Additionally, through close connection to PBX or call recording equipment , CRM system is utilized for marketing based on call-reason analysis or customer attribution by retrieving call records from the past records, as well as screen pop up, click-to-dial, and screen transmission.

Tsuzuki Denki is capable of providing as total solutions including PBX and call recording.

CRMソリューション

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